Individuals with disabilities and those in areas lacking nearby shops face challenges in accessing essential items independently. Additionally, people increasingly lack time for traditional shopping.
Design a specialized drone delivery app to empower individuals with disabilities, residents in underserved areas, and busy individuals. The app aims to provide fast and easy way to remote shopping, optimizing time and enhancing accessibility for users with diverse needs.
type
mobile app
on-demand shopping
project duration
09/2023 – 12/2023
This is an individual project that allowed me to plan and direct each step of the design thinking process.
To understand user frustration, needs, and requirements, I conducted user research through interviews. I have also conducted secondary research using statistical data and articles.
Roughly 79% of buyers over the internet would agree to get delivery by a drone.”
Drone delivery is 90% of cheaper than car service delivery.
Drones can fly up to 80 km/h while delivering goods.
Drone units can be employed in remote or inaccessible regions to successfully deliver vaccines, pharmaceuticals, and other medicines.
The interview was conducted with 5 people with different backgrounds, potentially interested in drone delivery.
Based on research, I found out the most important problems user experience using on-demand delivery apps.
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Busy professionals encounter difficulties in allocating time for traditional shopping methods, needing a more time-efficient solution for their daily needs.
Users experience challenges in effective communication with coursiers who do not speak the national language, leading to misunderstandings
Busy users wants an easy way to quickly order what they need. A simple start screen with the most important information and quick access to previous orders makes it easier for them and also tech beginners benefit.
As drone delivery might help people with health problem I added some useful options for them.
Drones have limited capacity, so the app must show the user how much space is left.
Drone deliver is something new so I made sure to provide live-tracking screen with most important informations.
I conducted moderated usability study with 5 participants. They were asked to perform tasks in the low fidelity prototype.
The UI design system reflects the user’s desire to have user friendly and clutter free app.
The neutral palette is used for text, backgrounds, image overlays and strokes
The welcome screen allows the user to start by setting a location or reading about drone delivery. The user’s location is crucial for the proper functioning of the application.
In a usability study, it was observed that 4 out of 5 participants were confused when nothing happened when they clicked on a product. Once the design is updated, the user can open more details by clicking on the product and quickly add to cart using the plus button.
The layout is simple and clear. It shows the current order status, tracks the drone’s flight, provides detailed delivery times and order pickup instructions. In any case, the user can contact technical support or simply watch an instructional video.
